When it comes to running a successful multi-family laundry facility, choosing the right payment system is one of the most important decisions property owners and managers can make. Today’s laundry technology offers more options than ever, from traditional coin-operated machines to modern mobile payment systems like Laundroworks and PayRange. Each option has its pros and cons, and the right choice depends on your property’s needs, tenant preferences, and operational goals.
In this guide, we’ll break down the key features, benefits, and considerations of each multi-family laundry payment system, helping you make an informed decision that enhances tenant satisfaction and maximizes revenue.
Coin-operated laundry machines have been a staple in multi-family properties for decades. Despite the rise of digital payment solutions, some property owners and tenants still prefer the simplicity of coin-based systems.
No Internet Dependency – Unlike digital payment systems, coin machines don’t rely on Wi-Fi or cellular networks, reducing the risk of payment disruptions.
Widespread Acceptance – Many tenants, particularly older residents, are comfortable using cash and coins, making adoption seamless.
Lower Upfront Costs – Coin-operated machines have lower initial investment costs than digital payment systems.
Familiar and Easy to Use – No learning curve for tenants, making it a hassle-free option.
Security Risks – Coin-operated machines are more susceptible to vandalism, theft, and break-ins.
Collection Hassles – Owners must regularly collect and count coins, which can be labor-intensive and time-consuming.
Limited Payment Flexibility – As more people move toward cashless payments, coin-only machines may alienate younger tenants who prefer digital transactions.
Property owners who prefer a straightforward, low-tech solution and serve tenants who are comfortable using cash.
Laundroworks is one of the most advanced and reliable multi-family laundry payment systems, offering a fully integrated digital solution that includes mobile payments, loyalty programs, and remote monitoring.
Flexible Payment Options – Accepts mobile payments through an app, cash, credit/debit cards, and stored value accounts, providing tenants with a variety of payment methods.
Remote Management – Owners can track revenue, monitor machine usage, and troubleshoot issues in real time through a cloud-based dashboard.
Increased Security – Eliminates the risk of cash theft and reduces vandalism.
Data Insights – Provides valuable analytics on machine usage, peak times, and revenue trends, helping optimize operations.
"Laundroworks has completely transformed our laundry operations. The ability to track revenue and troubleshoot remotely has saved us so much time and money."
– Jason M., Property Manager
"Our tenants love the convenience of cashless payments. Since implementing Laundroworks, we've seen a significant increase in laundry usage and positive feedback." – Melissa T., Multi-Family Property Owner
Higher Upfront Investment – Requires installation of card readers and value add kiosks.
Internet Dependency – If the internet goes down, tenants may experience issues adding funds to their laundry card with credit/debit. Note: all machines still operate even during an internet outage.
Property owners looking for a modern, data-driven solution that improves operational efficiency and enhances tenant convenience.
PayRange is a mobile payment solution that enables tenants to pay for laundry using their smartphones. Unlike Laundroworks, PayRange doesn’t require major hardware upgrades — just a small device installed on existing machines.
Minimal Hardware Investment – PayRange is currently the most cost-effective option for adding a payment system to new or existing washers and dryers.
Quick Adoption – Tenants can simply download the PayRange app, load funds, and start using it immediately.
No Cash Handling – Reduces theft risk and eliminates the hassle of coin collection.
In-App Promotions – Owners can offer discounts and loyalty incentives to encourage repeat business.
Contactless Convenience – Ideal for today’s mobile-first society, especially among younger renters who prefer digital transactions.
"PayRange has been a game-changer for our residents. They love the ease of paying with their phones, and we no longer have to deal with coin collection." – Sarah L., Apartment Complex Manager
"Installing PayRange was one of the best decisions we've made. It was simple to implement, and our tenants appreciate the convenience." – Michael D., Property Owner
Mobile-Only Limitations – Tenants who don’t own smartphones or prefer paying with cash or cards may be excluded.
App Dependency – Users must download and fund the PayRange app, which can be a deterrent for some.
Limited Management Features – While it allows digital payments, it doesn’t offer the same level of remote monitoring and reporting as Laundroworks.
Property owners who want an easy and cost-effective way to introduce digital payments without replacing their existing machines.
The laundry industry is evolving, and so are tenant expectations. While coin-operated machines remain a viable option, more property owners are making the switch to digital payment systems like Laundroworks and PayRange to improve efficiency, enhance security, and meet the demand for cashless transactions.
At Midwest Laundries, we specialize in helping property owners and managers find the best laundry solutions tailored to their specific needs. Whether you’re looking to upgrade your existing machines or explore new payment technology, our team is here to guide you every step of the way.
Contact Midwest Laundries today to discuss the best payment options for your multi-family property. We offer expert advice, professional installation, and ongoing support to ensure your laundry operation runs smoothly and profitably.
📞 Call us at 773-538-7892
📧 Email us at sales@midwestlaundries.com
Stay ahead of the curve and give your tenants the modern laundry experience they expect. Let’s make laundry day easier, safer, and more convenient for everyone!
© 2025 Midwest Laundries Inc .
Lauren Schultz
Author
Lauren is the Vice President of Midwest Laundries and has over a decade of experience in the coin laundry industry. You can reach her at Lauren@midwestlaundries.com